Best of Staffing Premier
We are excited to announce the premier of Inavero’s Best of Staffing competition presented by Careerbuilder. The staffing industry’s first and only client satisfaction award that recognizes exceptional client service.
A Kindergarteners Nightmare: Flying to Disneyland Without Mom and Dad
The following is a real life example of how American Airlines missed an opportunity to turn me into a promoter of their customer service, and instead their customer service became the topic of my blog post on poor customer problem solving.
American Airlines customer service manager says: “We can only take 50% of the blame [...]
