Inavero Blog

Nathan Goff

Fanatical Client Service or Why I love Rackspace

I am obnoxiously smitten with the hosting company Rackspace, so much so that my co-workers wonder if I secretly work for them in my off hours. We recently migrated our entire surveying and reporting technology…

Eric Gregg

Saks 5th Avenue sues customer over their mistake

So you think the customer is always right?  Saks 5th Avenue would disagree.  And they’re willing to stake their brand, relationship with customers, and insane legal fees on it. 

Saks is making news for all the wrong reasons.  This happened in Portland, OR – but it’s making news around the country.  Check out this video for a 30 second overview of the situation.

Demo Our Services

Sample Survey

Sample Satisfaction Survey

Try our three question Net Promoter® based survey.

Survey Dashboard

Sample Client Satisfaction Dashboard

Login to our demo survey reporting dashboard.

We Take Our Own Medicine