In the book 1984, George Orwell illustrates for us the impact of a society that is no longer able to question the world they live in. It is groupthink at its worst. A world that is vacant of critical thinking and learning beyond the basic skills needed for survival. Any individual that attempts to question big brother is quickly corrected or disposed of.
We are excited to announce the premier of Inavero’s Best of Staffing competition presented by Careerbuilder. The staffing industry’s first and only client satisfaction award that recognizes exceptional client service.
Even the big boys with large research budgets fall victim to poorly executed online satisfaction surveys.
ver on Andrew Chen’s blog he recently posted a fascinating article on the correlation of interview performance to long-term performance. If he is right, what does this mean for the staffing and recruiting industry? Read his article below and feel free to provide your thoughts below.
I am obnoxiously smitten with the hosting company Rackspace, so much so that my co-workers wonder if I secretly work for them in my off hours. We recently migrated our entire surveying and reporting technology…
The following is a real life example of how American Airlines missed an opportunity to turn me into a promoter of their customer service, and instead their customer service became the topic of my blog post on poor customer problem solving.
American Airlines customer service manager says: “We can only take 50% of the blame [...]
