We Make Client Satisfaction Surveys Easy & Actionable.

Grow your Accounting, Legal, Staffing & Recruiting, or other professional service firm through regular client satisfaction surveys.

We Email Your Survey Invite

Take it from us, you don’t want your largest client “Bill” being greeted as “Sally”. Email merge mishaps are expensive and embarrassing. Our technology systems avoid these mistakes and optimize delivery of your satisfaction survey invitations.

We Collect The Data

404 isn’t the time you left the office today to avoid that 4:30 meeting. 404 is Internet speak for: this online survey is broken! Our ‘always on’ technology platform makes sure your clients online survey is always available and their feedback is safely collected and stored.

We Provide Detailed Reports

Let your Jersey and New York offices compete over client satisfaction instead of last nights Knicks vs Nets game. We provide detailed and actionable reports of your clients’ satisfaction with benchmarks for your industry. For multi-branch firms, we will give you a report for each individual branch.

We Certify Your Firm

We provide certification that gives you independent validation for your commitment to client satisfaction excellence. Use them in your marketing and replace your framed “Adobe for Dummies” certification with one that makes a direct impact on your bottom line.

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  • Quarterly 3 Question Survey

    Our Net Promoter® based Loyalty Index survey gives you a quick pulse check on your client satisfaction.

  • Annual 30 Question Survey

    Our deep dive Account Review survey thoroughly evaluates and diagnoses your clients’ satisfaction.

  • Certification

    Get independent 3rd-party recognition or your commitment to client satisfaction excellence.

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